Shipping Policy

At Speedy Trans Logistics, we are committed to providing exceptional shipping services while ensuring transparency and customer satisfaction. Please take a moment to familiarize yourself with our shipping policy outlined below.

1. Order Processing Time:

• Upon receiving your order, our team will process it within 24-48 hours (excluding weekends and holidays).
• Please note that orders placed after 2:00 PM (local time) will be processed the next business day.

1. Shipping Methods:

• We offer a variety of shipping methods to cater to your specific needs, including ground shipping, expedited shipping, and international shipping.
• The available shipping options will be displayed during the checkout process, along with the estimated delivery time and cost.

1. Delivery Time:

• The delivery time varies based on the shipping method selected and the destination address.
• For domestic shipments, standard ground shipping generally takes 3-7 business days, while expedited shipping can take 1-3 business days.
• International shipments may take longer depending on customs clearance and the destination country’s postal service.

1. Tracking Your Order:

• Once your order is processed and shipped, you will receive a confirmation email containing a tracking number.
• You can use this tracking number to monitor the progress of your shipment through our website or the respective carrier’s website.

1. Shipping Charges:

• Shipping charges are calculated based on various factors, including the weight, dimensions, destination, and selected shipping method.
• During the checkout process, you will be provided with an accurate shipping cost before completing your purchase.

1. Customs, Duties, and Taxes:

• For international shipments, customs duties, taxes, and any other applicable fees imposed by the destination country are the customer’s responsibility.
• SpeedTrans Logistics is not responsible for any delays or additional charges resulting from customs clearance processes.

1. Address Accuracy:

• It is crucial to provide accurate shipping information, including the recipient’s name, address, and contact details.
• We are not liable for delays or misdelivery caused by incorrect or incomplete shipping addresses provided by the customer.

1. Delivery Exceptions:

• In some cases, such as natural disasters, inclement weather conditions, or unforeseen circumstances, delivery delays may occur. We will make every effort to minimize such situations and keep you informed.

1. Order Tracking and Support:

• If you have any questions or concerns regarding your shipment, you can reach out to our customer support team via email or phone.
• Our team will assist you in tracking your order, addressing any delivery issues, or providing updates on the status of your shipment.

1. Returns and Refunds:
   • For information on our return and refund policy, please refer to the “Returns and Refunds” section on our website.

Please note that this shipping policy is subject to change without prior notice. We recommend reviewing it periodically for any updates.

Thank you for choosing Speedy Trans Logistics as your trusted shipping partner. We strive to ensure your shipments are delivered promptly, securely, and with utmost care.